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Services

Private Homes and Villas PTE. LTD. core objective is to meet the aims of the owner; usually this is to maximise revenue, therefore increasing the value of the property, through driving occupancy and rental yield but at the same time respecting the fact a villa is typically the owner’s holiday home. To achieve this, our services fall into three stages: building the villa brand and marketing collateral, distributing information about the villa worldwide and then handling all aspect of reservations on behalf of the owner.

Kaba Kaba Estate - Pool deck - edited color

Building brands

In a market where there are a growing number of villas and increased competition for guests it is essential that a villa presents itself professionally, both to those searching for a villa and to guests during their stay. Private Homes and Villas PTE. LTD. works with each owner to design and create a unique villa brand. This brand is then applied across a range of marketing collateral, including a dedicated website and an information pack for travel agents. Each website showcases the villa through sublime photography and professional editorial content, detailed floor plans and maps. Our aim is to make the properties we market stand out from the crowd thus pushing up occupancies and yields.

Distribution

Private Homes and Villas PTE. LTD., using the latest database technology, distributes comprehensive information and visuals of its client villas through a diverse range of channels including:

  • 300+ worldwide industry specific partners, travel agents including online travel agents and tour operators
  • 50,000+ database of villa clients, industry professionals and market trendsetters
  • PR through commercial media TV, video, print magazines, online media and editorials (See some of our media coverage)
  • Our own network of portals including Elite Havens, individual villa websites and The Villa Guide
  • Professional trade show attendance
  • The internet, particularly search engine optimisation of each villa’s dedicated website.

Private Homes and Villas PTE. LTD. has developed its own channel management software to synchronise availability, rates and content across a wide range of villa and travel related outlets including AirBnB, FlipKey and HolidayLettings.co.uk. Our marketing team constantly explores new strategies, trends, opportunities and solutions to enhance the exposure of our catalogue of villas.

Implementation

Private Homes and Villas PTE. LTD. handles all day-to-day reservation processes professionally and in a timely manner both via telephone and internet using sophisticated customer service software developed in-house. This includes managing financial transactions related to rental payments with regular reporting and remittance to owners. Strategic price positioning advice, real time availability calendars and airport transfers are just some of the services Private Homes and Villas PTE. LTD. offers its client villas. In addition we provide professional guest relations officers to meet and introduce guests to their selected villa and its staff, handle pre-arrival arrangements and special requests, elicit feedback and liaise with villa staff.